How we protect your information
A quick overview of the key pillars of fmxbd com's Privacy Policy
Encrypted Connection
All data on fmxbd com is transmitted via SSL/TLS encryption. Your information cannot be viewed or stolen by any third party.
Not Sold to Third Parties
Your personal information is never sold to third parties. Only limited data is shared with partners where necessary to provide our services.
Identity verification protection
Documents submitted for KYC verification are stored in encrypted form on secure servers and are accessible only to authorized personnel.
Regular Security Audits
Fmxbd com's systems are regularly audited by third-party security experts to ensure vulnerabilities are identified and addressed promptly.
Minimal Data Collection
We only collect the information necessary to provide our services. No unnecessary personal data is collected.
Your Controls
You have the full right to request access to, correction of, or deletion of your personal data. Simply contact support and the process will begin.
Introduction & applicability
This Privacy Policy fmxbd comapplies to all users of the website and mobile application. By using our platform, you are deemed to have accepted this Privacy Policy.
Fmxbd com takes your privacy seriously. We believe every user has the right to know where, how, and why their data is being used — which is why this policy is written in full and plain language.
This policy covers the following: collection, use, storage, protection, and sharing of personal data, as well as your rights.
What Data We Collect
Fmxbd com collects only the data necessary to provide its services. A detailed list is provided below:
Registration Information
- Full legal name (as per National ID)
- Active mobile number
- Date of birth (for age verification)
- Payment method details (Mobile Pay/Nagad/Rocket number)
- Email address (optional)
Identity verification (KYC) information
- Copy of National ID or passport
- Selfie or live photo (if required)
- Bank or mobile banking statement (for large withdrawals)
Automatically collected information
| Data Type | What we collect | Reason |
|---|---|---|
| Device information | Device Type, OS, Browser | To ensure compatibility |
| IP address | IP Address at Login | Fraud Prevention |
| Log Data | Login time, betting activity | Account Protection |
| Cookies | Session & Preference Data | Improving User Experience |
| Location | Approximate location (IP-based) | To verify geo-restrictions |
How Your Data Is Used
Fmxbd com uses your information only for the specific purposes outlined below. It is never used for any additional or unrelated purpose.
- Account management: For registration, login, and account verification.
- Transaction Processing: To process deposits and withdrawals.
- Service improvement: To analyze and improve user experience.
- To ensure security: To detect fraud, money laundering, and unauthorized access.
- Legal Obligation: To comply with applicable laws and regulations.
- Promotional Communications: To inform you about offers and bonuses, with your consent.
- Customer Support: To resolve your questions or complaints.
We never sell your betting history or personal data to advertisers. Where third-party analytics tools are used, no personally identifiable information is transmitted.
Cookies & tracking technologies
Fmxbd com's website and app use cookies and similar technologies. Cookies are small data files stored on your device.
| Cookie Type | Purpose | Retention Period |
|---|---|---|
| Essential cookies | Maintaining Login Sessions & Security | Deleted at End of Session |
| Preference Cookies | Remembering Language & Settings | 1 Year |
| Analytics cookies | Usage Pattern Analysis | 6 months |
| Security Cookies | Fraud detection and prevention | 30 Days |
You can disable cookies through your browser settings. However, disabling essential cookies may prevent certain key features from working — such as staying logged in or completing transactions.
Data Protection Measures
Fmxbd com uses industry-leading technology and processes to protect your data. The core elements of our security framework are:
- SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
- Database Encryption: Stored sensitive data is kept in encrypted form.
- Two-Factor Authentication (2FA): An extra layer of security can be added to your login.
- Restricted Access: Staff access is restricted to only the data necessary for their role.
- Firewall & DDoS Protection: Servers are protected against cyber attacks.
- Regular Backups: Regular backups are performed to minimise the risk of data loss.
- Security audit: System audits conducted by expert teams at least twice a year.
In the event of a data breach, fmxbd com will notify affected users within 72 hours and take all necessary action.
Your Data Rights
As an account holder at fmxbd com, you have the following rights over your personal information:
Right to Access
You may request to know what information we hold about you.
Right to Rectification
You may request corrections to any inaccurate information.
Right to Erasure
You can request that your data be deleted after your account is closed.
Right to restrict processing
You can restrict the use of your information for specific purposes.
Right to Data Portability
You may request a copy of your data in a portable format.
Right to Object
You may object to certain types of data processing.
To exercise these rights FAQ or email us directly at support@fmxbdcom.bet. We will respond within 30 business days.
How Long Your Data Is Retained
Fmxbd com does not retain data longer than necessary. Retention periods vary depending on the type of information:
| Data Type | Retention period |
|---|---|
| Account information (active accounts) | For as long as your account remains active |
| Transaction History | 5 years after account closure (legal obligation) |
| KYC Documents | 5 years after account closure |
| Support conversations | 2 Years |
| Log Data (IP, Login) | 1 Year |
| Cookie Data | Based on cookie type (see Section 5) |
Protection of minors' data
Fmxbd com strictly prohibits registration by anyone under the age of 18. We do not knowingly collect personal information from minors.
- Your date of birth is verified at the time of registration.
- Proof of age may be requested in cases where there is reasonable doubt.
- If a minor's account is identified, it will be closed immediately and all collected data will be deleted.
Privacy Contact
If you have any questions, complaints, or requests regarding this Privacy Policy, please get in touch with us:
- Email: support@fmxbdcom.bet
- Live Chat: Click the chat button at the bottom right of the website (active 24/7)
- FAQ: Our FAQ Page View
We will acknowledge your request within 3 business days of receipt and aim to provide a full response within 30 business days.